support ticket

English

Noun

support ticket (plural support tickets)

  1. (computing) A computerized request for assistance with a particular issue.
    • 2007, Pedro Sostre, Jennifer LeClaire, Web Analytics for Dummies, Wiley, page 187:
      Take the number of visitors who submitted a support ticket and divide that by the number of visitors who started the support ticket submission process.
    • 2022 October 7, Cristina Alexander, “Overwatch 2 text chat bug can make nonrefundable skin purchases”, in Digital Trends‎:
      They said they got a response on the support ticket, but weren’t issued any refunds.

Synonyms
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