Services Relationship Marketing/FINAL Module

FINAL Week/FINAL Module

All Learning Goals should be addressed

Entire course material provided, discussions, activities completed, and final group project

Final Discussion/Reflective Discussion

Students should answer these questions regarding the Mystery Shop project they completed for their client.

1) What was the most difficulty thing about the project?

2) What would you have done differently?

3) What was the most surprising finding/conclusion your group had or that you had as an individual?

4) What is the most important thing you will take away from this project?

5) What would you have liked to communicate to your client (but did not have an opportunity to)?

TRAILS OER Grant requirement analysis

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