< ITIL < Foundation

This page will list all the various Information Technology Infrastructure Library 2011 terms with the relevant foundation course pages where it has been viewed.

TermPage
Outcome Service Management/Service definitions
Service Service Management/Service definitions
IT service Service Management/Service definitions
Service types Service Management/Service definitions
External customer facing service Service Management/Service definitions
Internal customer-facing service Service Management/Service definitions
Supporting service Service Management/Service definitions
Service classification Service Management/Service definitions
Core service Service Management/Service definitions
Enabling service Service Management/Service definitions
Enhancing service Service Management/Service definitions
Service package Service Management/Service definitions
Service value Service Management/Service definitions
Value Service Management/Service definitions
Utility Service Management/Service definitions
Warranty Service Management/Service definitions
Service assets Service Management/Service definitions
Assets Service Management/Service definitions
Resource Service Management/Service definitions
Capability Service Management/Service definitions
Service Management Service Management/Service definitions
Best practice Service Management/Service definitions
Business process Service Management/Service composition
Service design package Service Management/Service composition
Business case Service Management/Service composition
Service level agreement Service Management/Service composition
Service level requirement Service Management/Service composition
Infrastructure Service Management/Service composition
Environment Service Management/Service composition
Data Service Management/Service composition
Application Service Management/Service composition
Integration Service Management/Service composition
Operational level agreement Service Management/Service composition
IT process Service Management/Service composition
Stakeholder Service Management/Stakeholders
Service provider Service Management/Stakeholders
Service provider types Service Management/Stakeholders
Type I service provider Service Management/Stakeholders
Type II service provider Service Management/Stakeholders
Type III service provider Service Management/Stakeholders
Customer Service Management/Stakeholders
Internal customer Service Management/Stakeholders
External customer Service Management/Stakeholders
User Service Management/Stakeholders
Supplier Service Management/Stakeholders
Process Service Management/Processes functions and roles
Procedure Service Management/Processes functions and roles
Work Instruction Service Management/Processes functions and roles
Function Service Management/Processes functions and roles
Role Service Management/Processes functions and roles
RACI Service Management/Processes functions and roles
Service owner Service Management/Processes functions and roles
Process owner Service Management/Processes functions and roles
Process manager Service Management/Processes functions and roles
ITIL 2011 Foundation
Overall check
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